CAPE Head Start – Privacy Policy

Most Recent Update: September 2026

This Privacy Policy explains how Community Association for Preschool Education, Inc. (CAPE) collects, uses, and discloses personal information of its families, prospective families, staff, partners, and visitors to its website at https://capeheadstart.org.

Collection of Personal Information

Information collected directly from you

We may collect personal information directly from you through online forms, enrollment applications, in-person registration, family meetings, phone calls, email communications, program participation, or when you contact us for support or information.

Personal information we collect directly from you may include:

First and last name
Address
Email address
Phone number
Child’s name and date of birth
Emergency contacts
Family eligibility information
Other information required for Head Start or Early Head Start enrollment

Information collected from your device

Our website may use tracking technologies such as cookies, web beacons, pixels, and similar tools to automatically collect certain information from your device, including your IP address, browser and operating system information, geographic location, referring website, and pages visited.

Cookies may also be used to personalize your experience and enable certain features. You may disable cookies in your browser; however, parts of our website may not function properly.

Information collected from advertising partners

If applicable, we may collect personal information from advertising partners, such as demographic information, geographic location, or website interaction data.

CAPE does not sell personal information or share mobile numbers with third parties for marketing or promotional purposes.

Use of Personal Information

We use information collected directly from you to:

Provide Head Start and Early Head Start services
Communicate with families regarding enrollment, appointments, updates, and program information
Support child development, family services, and program operations
Provide customer service and support
Send relevant information by email or text message (with consent)
Comply with federal, state, and local regulations
Maintain accurate program records

We use information collected automatically from your device to provide and optimize our website, improve user experience, and support outreach and community engagement.

We may use information collected from advertising partners to improve outreach to eligible families and share information about CAPE programs and services.

Disclosure of Personal Information

We may use third-party service providers to assist with delivering our programs and services, including communication tools, data systems, and analytics. We may share your information with such providers for these limited purposes.

Examples include:

Constant Contact for email and text message communications
Website analytics providers
Enrollment or case-management systems required for Head Start/EHS compliance
Government agencies as required for reporting or audits

We may also share personal information if necessary to comply with applicable laws, respond to lawful requests, or protect CAPE’s rights and the safety of families.

CAPE does not sell, rent, or lease personal information. CAPE does not share mobile numbers or SMS consent with third parties for marketing or promotional purposes.

Email and Text Message Communications

If you wish to unsubscribe from our email communications, click the Unsubscribe link at the bottom of any marketing email sent by CAPE.

If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent by CAPE.

For more information, see our Mobile Messaging Terms and Conditions available at https://capeheadstart.org/privacy-policy.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request limits on how your information is used
Request portability of your data

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Please review it periodically for changes.

Contact Information

Community Association for Preschool Education, Inc. (CAPE)
1401 Almond Ave
Livermore, CA 94550

Mailing Address:
2406 Armstrong Street
Livermore, CA 94551-6717

Phone: (925) 443-3434
Fax: (925) 443-0310
Confidential Fax: (925) 443-9384
Website: https://capeheadstart.org